About Us

Welcome to Check in Charlie, where dependable daily check-ins help older adults feel supported and help families stay informed. Choose automated calls or texts, Concierge follow-up when something raises a concern, or VIP for a friendly scheduled conversation with a trained live caller every day.

From our family to yours…Welcome!

From our family, to yours - Welcome!

Who Are We

Our team is made up of compassionate, dedicated individuals who are committed to treating your family like our own. Every call is handled with warmth and respect, following a personalized approach based on each family’s unique preferences and needs. Whether it’s an automated text, AI or live phone call, our purpose is to make each day a little brighter.

Our Mission

At Check in Charlie, we believe that a simple daily check-in can make a world of difference. That’s why we offer personalized, friendly texts and phone calls to check on the well-being of elderly family members, ensuring that they feel cared for and that their needs are attended to. With our VIP plan, each call is more than a quick chat; it’s a genuine connection, a check on safety, and a way to lift spirits with a caring conversation.

Our Family-Friendly Approach - Care & Support at Every Step

01.

Set Up

Register online and tell us about your loved one: their schedule, preferences, and who should be notified.

02.

Build the Plan

Choose your check-in cadence, channel (call or text), and escalation contacts. Configure it once; adjust anytime.

03.

Charlie Checks In

Your loved one receives a consistent automated check-in each day. VIP members receive a brief scheduled live call instead, covering general well-being, reminders, and a little friendly conversation.

04.

We Watch for Concerns

If a check-in is missed, or an answer flags a concern, Charlie escalates automatically to your family.

05.

Stay in the Loop

You get visibility into your loved one’s check-in history and can adjust the plan anytime.

06.

Human Support

On the $39 Concierge plan, a live dispatcher personally follows up on flagged check-ins. On the $149 VIP plan, a trained live caller makes the scheduled daily connection.

Why Choose Us?

With Check in Charlie, you can have peace of mind knowing your loved ones are supported, even when you can’t be there. We’re here to help bridge the gap, offering comfort to families and fostering meaningful connections through every call.

Our callers are warm, friendly, and trained to connect on a personal level with each individual they call. They take the time to get to know your loved one’s interests, needs, and preferences, making every conversation meaningful and engaging. These are not automated calls – our team cares, listens, and responds genuinely, fostering relationships that bring comfort and joy each day.

We understand that each family is unique. That’s why we work closely with you to create a service plan that fits your loved one’s lifestyle and needs. From medication reminders to simple companionship, we tailor every detail to make sure our service aligns with your expectations and provides the support that your family deserves.

Your loved one’s safety and well-being are our top priority. We maintain high standards in hiring, training, and quality assurance, so you can have complete confidence in our team. Our callers are carefully vetted, background-checked, and committed to upholding the trust you place in us.

Life doesn’t just happen during business hours, and neither do we. Our 24×7 support team is here around the clock, ensuring you have access to assistance anytime you need it. Whether it’s a question, an urgent concern, or a change in schedule, our support team is ready to help whenever you call.

We offer a range of flexible payment plans to suit different needs and budgets, allowing you to choose what works best for your family. With transparent pricing and no hidden fees, you can feel confident that you’re getting great value for compassionate, dependable service.

Would you like to learn more?

Thank you for trusting us to be part of your family’s care. If you’d like to learn more or schedule daily check-in calls, please don’t hesitate to reach out. We’re here to make a difference, one call at a time.